Privacy Policy

1. Introduction

Trends AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our AI brand analysis service.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

• Name and email address
• Password (encrypted)
• Company or organization name (optional)
• Billing information for paid plans

2.2 Usage Data

We automatically collect information about how you use our service:

• Websites you submit for analysis
• Search queries and keywords researched
• Report generation history and preferences
• Login times and feature usage patterns
• IP address, browser type, and device information

2.3 Publicly Available Data

For brand analysis, we collect publicly available information:

• Website content and metadata
• Search engine results and rankings
• AI platform responses and mentions
• Keyword volume and competition data from third parties

3. How We Use Your Information

We use your information to:

• Provide and improve our AI brand analysis service
• Generate comprehensive brand reports and insights
• Process payments and manage your account
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our service
• Ensure security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

4.1 Third-Party Services

• Stripe: For payment processing (encrypted payment data only)
• AI Platforms: For generating brand analysis (website URLs only)
• Keyword APIs: For search volume data (keywords only)
• Cloud Providers: For hosting and data storage

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited access to personal data on a need-to-know basis
• Secure cloud infrastructure with reputable providers

6. Data Retention

We retain your personal data only as long as necessary:

• Account data: Until you delete your account
• Report data: For the duration of your subscription plus 30 days
• Billing data: As required by law (typically 7 years)
• Usage logs: Maximum 12 months for service improvement

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request limitations on how we use your data

To exercise these rights, contact us at privacy@findtrends.com.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analyzing service usage and performance
• Improving user experience

You can control cookies through your browser settings, but this may limit some functionality.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification when you next log in

12. Contact Us

If you have questions about this privacy policy or our data practices, contact us:

• Email: privacy@findtrends.com
• General Support: support@findtrends.com